Privacy Policy
At SMP Grill USA, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website smpgrill.com or make a purchase from us.
By using our website, you agree to the practices described below.
1. Information We Collect
We collect the following types of information to process your orders and improve your experience:
Personal Information: name, shipping address, billing address, email address, and phone number.
Payment Information: credit/debit card details or payment provider data (processed securely via our payment partners).
Technical Data: IP address, browser type, device, and browsing behavior on our site.
Communication Data: messages or inquiries you send through our contact forms, email, or social media.
2. How We Use Your Information
We use your information to:
Process and fulfill your orders.
Communicate order updates or respond to inquiries.
Improve website functionality and user experience.
Send marketing or promotional materials (only if you opt in).
Comply with legal and tax requirements.
We never sell your personal data to third parties.
3. Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site performance.
You can adjust your browser settings to disable cookies, but some parts of the site may not function properly without them.
4. Data Protection and Security
We implement industry-standard security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Payment information is encrypted and processed securely through our certified payment partners (e.g., Shopify Payments, PayPal, Stripe).
5. Your Rights
Depending on your location (such as California or the EU), you have the right to:
Access and obtain a copy of your personal data.
Request correction or deletion of your data.
Withdraw consent for marketing communications.
Request that we limit or stop using your information.
To exercise these rights, please contact us at privacy@smpgrill.com
6. Data Retention
We keep your personal data only as long as necessary to fulfill the purposes described above, comply with legal obligations, or resolve disputes.
7. Third-Party Services
We may use third-party services such as analytics tools, advertising platforms, or payment gateways that process data on our behalf.
These partners adhere to strict privacy and data protection standards.
8. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect data from minors.
9. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a new “Last updated” date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
📧 privacy@smpgrill.com
📍 SMP Grill USA